Product Help & Ideas
MYOB AccountRight
Find answers to questions about using MYOB AccountRight on the desktop or in the browserCommunity Groups
Accountants & Bookkeepers
Discuss the MYOB Partner program, MYOB Practice and Accountants Office/Enterprise with other professionals.
Students and Educators
Discuss MYOB software with other students and educators. Get everything you need for your MYOB learning journeyUpdates and Announcements from MYOB
Software not running properly?
Featured Places
Product Manager Q&A
Connect with MYOB Product Managers, ask questions, learn more about us and how we operate
MYOB Announcements
The latest news and happenings on the MYOB Community Forum.
Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.
New Zealand Payroll and Tax
Find answers to New Zealand payroll and tax questions.
MYOB App Marketplace
Start exploring the app integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
Help with reconciling simple bank account
Hi hope someone can point me in the right direction. I'm using Account Lite and cant get one of my bank statements to reconcile. They are fairly simple as I don't have many transactions on any of them. The previous quarter reconciled no problems but the next one is out by the difference of the last closing balance and this statement opening balance. All the debit and credit entries add up to the ones on the bank statement and when I add and subtract them from the closing balance of the previous statement they equal the closing balance of the current statement but as I said I'm out by the difference of the previous closing balance and this closing balance. Can anyone suggest a reason or what I should do? Hope you can help. CM
We updated our email address log in and now it is showing this error.
Our original Gmail account I set MYOB up with was no longer accepting new emails, so I updated the email login to our new business email and now I can not log in. I have tried contacting MYOB 5 times and have had no luck in getting a response that works. Is anyone able to help me get back in as I have a meeting with the accountant on wednesday and I will need to give them access to our MYOB account. Any help would be amazing.No-fuss invoicing with Solo by MYOB
No-Fuss Invoicing: Create Invoices in Seconds with Solo by MYOB Want to get paid faster without the admin drama? With Solo’s no-fuss invoicing, you can whip up professional invoices in just a few taps. Use your saved items and services, set your payment terms, and send invoices your way: email, text, Messenger, WhatsApp… you name it. Choose whether your prices include GST, send unlimited invoices, and let Solo chase late payers with automatic reminders. No more awkward follow-ups! 🧾 Quick, easy invoicing 📬 Send invoices your way ⏰ Auto-reminders to help you get paid on time 📌 What’s in the video? 🔹 0:12 – Create an invoice 🔹 0:19 – Set payment terms 🔹 0:25 – Turn on payment reminders 🔹 0:51 – Add saved products and services 🔹 1:02 – Choose GST exclusive or inclusive pricing 🔹 1:07 – Share your invoice
PURCHASE ORDER NUMBERING OUT OF WACK
I believe i may have asked this previously but here i go again as I really need a solution or an answer please. When we raise an order and one person has already selected a number and is filling out the order and another person is also working on the same thing when either of them finally go to email or save it the number will change according to who saves first. Have no idea why this happens but it's so frustrating as one person may have manually used a number but it will automatically change when it is sent. This also occurs with Sales as well. When two are adding a quote or order at the same time the numbers will change according to who saves it first regardless of the number that is already on their order. I've also noticed that if a purchase order is already saved with a particular order number when it is then changed to a bill the purchase order number changes to the next in the auto system rather than keeping the number that it was already saved under. This is s major flaw and is creating a number of double ups and mismatching of purchase orders to invoices and sales. Why is this happening and what can be done for it not to occur. Also as there is no area to write a job number without having to creating a new job every time (as we don't need it recorded as it's too time consuming and we don't track it) we use the comment section but have noticed that when you raise a new order random job numbers appear in the comment section even though it's a new order - why would this be happening? Again very confusing for a supplier and when we are marrying a job to the purchase order.Employees Unable to view Timesheets in App & I cannot process Timesheets in MYOB Team
Hi, We went to proces payroll and one employee could not see timesheets in there app and I was unable to process their timesheets in MYOB Team. i deleted their timesheets and added in myself. All other employees where fine. As a follow up we had him delte the app from his phone and reinstall, still the same problem. We now have two further staff members who are unable to view timesheets in the app. I have reveiewed previous post and follow the insturctions by creating a new location. This also hasn't worked. Can we pleae have assistance in resolving this. Kind regards Chelsea
Error received when clicking into employee card
Hello, Each time I click on the arrow to access an employee card I receive an error message. I've checked and there is only one employee ID 1615 (as per error report) and I need to amend details for this employee. Please assist me with this problem. Thanks heaps :)FIXED - Our invoices have a bit of an identity crisis #1’s trying to be someone it’s not.
1 MIN READ If you gave your very first invoice a custom number (like skipping ahead to #105 or something fancy), it might’ve sent the rest of your invoices into a bit of an identity crisis, leaving them unsure what number to pick next. 🤯 The good news? Our team’s on it. We’ve got a fix cooking to bring order back to the invoice family. Hang tight and in the meantime, if your invoice numbers are acting up, you can manually override the number and adjust it to the next consecutive number!
